The ZCBC General Secretariat has managed to remain afloat mostly due to a strong workforce both in spirit and professional proficiency. The human resource or human capital is responsible for animating the processes and activities which are the definition of an organisation. People are at the heart of any meaningful human activity and as such determine on the organisation’s competitiveness or lack of. With a staff complement of about 40, the ZCBC Secretariat has been able to carry out the vision of the Zimbabwe Catholic Bishops of working towards the realisation of a ‘reconciled Zimbabwean society living in harmony, justice and peace in a democratic development state’.

The Management team oversees the work of the General Secretariat , with the able assistance of National Coordinators of the following commissions – Social Communications, Education , National Marriage Tribunal , Catholic Commission for Justice and Peace, Catholic Parliamentary Liaison Office , Pontifical Mission Societies , Lay Apostolate include National Youth Council ,Pastoral Centre (together with the Biblical Pastoral Ministry), Health  and Caritas.

The Human Resource Manager provides direction in human capital management, effective utilisation of organisational resources like properties and the vehicle fleet. A doctoral candidate in strategic management, leads in the crafting and disseminating key policies of recruitment and selection, compensation and motivation, staff training and development. The office is also key in change management processes to ensure the organisation derives value from its human capital as well as ensuring adherence to corporate governance, total quality management and compliance with laws affecting the human resource.